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Have a question about the Standish Library? Explore this guide for answers to frequently asked questions.
Last Updated: Jul 21, 2014 URL: http://siena.libguides.com/FAQs Print Guide RSS Updates

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What is ConnectNY?

ConnectNY is a consortium of academic libraries in New York State, which have agreed to provide automated interlibrary loan services to one another's patrons directly from a single online union catalog located at http://www.connectny.org . The ConnectNY union catalog lists all the holdings in the participating libraries' catalogs, plus the collections of the Center for Research Libraries. The program is designed to allow authorized users of participating libraries to borrow materials from other ConnectNY libraries if the books are not owned by their home library or if their library's copy is already checked-out. The following institutions participate in ConnectNY:

Adelphi University
Bard College
Canisius College
Cazenovia College
Colgate University
Hamilton College
Hobart & William Smith Colleges
Le Moyne College
Medaille College
Pace University
Rensselaer Polytechnic Institute
Rochester Institute of Technology
St. Lawrence University
Siena College
Skidmore College
Union College
USMA (West Point)
Vassar College

 

What materials are in the ConnectNY catalog?

ConnectNY gives you access to the combined material held in these libraries. The Connect NY catalog contains bibliographic, location, and availability information for materials in participating libraries. The types of materials listed in the union catalog include: books, magazines, journals, newspapers, government documents, archives and manuscript, audiovisual materials, maps, sound recordings, music scores, films, videotape and electronic resources, BUT ONLY BOOKS WITH A STATUS OF "AVAILABLE" MAY BE REQUESTED. Some electronic resources are accessible with the ConnectNY catalog.

The collections of the Center for Research Libraries (CRL) include books, electronic resources, and microform of a wide variety publications and academic materials. CRL materials can be identified by the Ctr Resrch Lib designation, and all CRL materials can be borrowed or accessed.

The ConnectNY catalog is continuously updated and shows current circulation status, local call numbers, and summary journal holdings information. Books with a status of "AVAILABLE" may be requested for delivery to the Standish Library.

 

Who can use ConnectNY?

Current Siena students and employees, plus Siena emeritus faculty.
Current St. Bernard's institute faculty and current St. Bernard's Institute students who have paid a library-use fee.

ConnectNY is NOT available to other Siena patrons (Siena alumni, Direct Access Program patrons, and other courtesy borrowers).

 

How do I find and borrow ConnectNY material?

There are two ways: 1) via CYRIL, and 2) directly through the ConnectNY union catalog.

VIA CYRIL:

Searching

• Conduct whatever kind of search you want in CYRIL (keyword, title, author, subject, etc.).
• Once the results appear, click on the ConnectNY icon (at the top center or upper left on the results screen). The system then will run the same search in the ConnectNY union catalog, usually finding many times the number of books than the CYRIL-only search yielded.
o If your CYRIL search happens to result in a single record, clicking on the ConnectNY icon will find only that exact title in the union catalog (the search will default to a local record number search). Just click on the down arrow next to "Local Record #" to change the type of search to whatever you want, then rekey/repaste your search term, then click on "Search." The system then will run the search in the ConnectNY union catalog.
• When you find and click on a title you want from a list of titles, the individual record will appear with a box listing each copy with the library that has it, the location, call number, and status. If at least one copy has a status of AVAILABLE, you will be able to request a copy of this book, except if there is an available copy at Siena (but you usually would have already found that during your initial CYRIL search).

Requesting

Follow the process below for each book you want.  If you want more than one volume of a multi-volume set, you will need to go through the for each volume you want.


• Click on the REQUEST HOLD link to order the book.
• Use the drop-down menu to indicate that you are affiliated with Siena and click on "Submit above information."
• Enter your first or last name (whichever is simplest) and the number off the back of your Siena ID.
• Click the SUBMIT button.


o For multi-volume works, you will specify which volume you want at this point by clicking on the button by the right volume and then clicking on REQUEST HOLD.

• You then will see either a request confirmation or an explanatory error message. See the Reference Desk for help with error messages.
• Your request is forwarded immediately to the owning library and sent to Siena within 3-5 working days. You will receive an email to your Siena email account when the material arrives at the Standish Library Circulation Desk.
• Borrowers can monitor the status of ConnectNY requests in the 'View Your Record' option available through each member library. Items that are ready for pick-up are marked RECV'D. Prior requests (not yet received) can also be cancelled from this option.

DIRECTLY IN THE CONNECTNY UNION CATALOG:

Searching

  • From CYRIL's main page, click on the ConnectNY-Home link that is located near the top center of the screen.
  • You will be able to conduct a keyword search using the search window in the upper right-hand corner of the screen.
  • When you find and click on a title you want from a list of titles, the individual record will appear with a box listing each copy with the library that has it, the location, call number, and status. If at least one copy has a status of AVAILABLE, you will be able to request a copy of this book, except if there is an available copy at Siena.

Requesting

o If you want more than one volume of a multi-volume set, you will need to go through the following process for each volume you want.
• Click on the REQUEST HOLD link to order the book.
• Use the drop-down menu to indicate that you are affiliated with Siena and click on "Submit above information."
• Enter your first or last name (whichever is simplest) and the number off the back of your Siena ID.
• Click the SUBMIT button.
o For multi-volume works, you will specify which volume you want at this point by clicking on the button by the right volume and then clicking on REQUEST SELECTED ITEM.
• You then will see either a request confirmation or an explanatory error message. See the Reference Desk for help with error messages.
• Your request is forwarded immediately to the owning library and sent to your specified pickup location within 3-5 working days. You will receive an email to your Siena email account when the material arrives at the Standish Library Circulation Desk.
• Borrowers can monitor the status of ConnectNY requests in the 'View Your Record' option available through each member library. Items that are ready for pick-up are marked RECV'D. Prior requests (not yet received) can also be cancelled from this option.

 

What are the ConnectNY borrowing rules?

• Circulating items are loaned for 42 days.
• An additional 42 day "loan renewal" may be requested if other users have not reserved the item or it has not been "recalled" by the lending library.
• The maximum number of items which can be borrowed by a patron is 50.
• All loans are subject to "recall" by the lending institution at any time.
• Borrowers may return items to any participating ConnectNY library.
• Borrowers will be billed for overdue items 30 days after loan expiration ($100 or replacement cost).  If the book is returned undamaged after that point, all but $10 will be refunded.
• Borrowers will be billed for lost or damaged books ($100 or replacement cost).
• CRL materials may be borrowed for three months, with renewals. 
• The cost to replace lost CRL materials is negotiated. Contact the Interlibrary Loan Department (sienalibrary@siena.edu or 518-783-2518) if you lose CRL items.

 

How long does a ConnectNY request take?

Your request is forwarded immediately to the owning library and sent to the Standish Library at Siena within 3 to 5 working days. Holidays and university calendars may affect this schedule.

 

What is "location"?

All materials in the ConnectNY catalog are associated with a specific library and location within the library. When you search the catalog, a library code displays on the index browse screen opposite the author, title, or term retrieved. The code indicates which library owns the item.

 

What does "status" refer to?

Available - Item is available in stacks for check-out.   THIS IS THE ONLY STATUS THAT PERMITS REQUESTS. 

1 Hold - Item has been requested and will be held for the patron when it is either returned or found.
Due [date] - Item is checked out and due back on date indicated. 
On Hold Shelf - Item is on hold for another patron at circulation desk.
Missing - Item is not in the stacks or checked out. Library staff search before declaring lost.
Billed - Item is overdue. A patron has been billed for replacement.
Lost - Item has been declared lost. It is under consideration for replacement.
On Order - Item is on order and is not yet available.
Claimed Ret'd - Item is not in the stacks. Last borrower claimed returned. Library staff search before declaring lost.

 

What if the book I want doesn't have a copy with the status AVAILABLE?

You cannot request the book via ConnectNY. You should place an Interlibrary Loan request for the book via ILLiad (http://www.siena.edu/pages/2407.asp). Siena's Interlibrary Loan Department will try to get the book for you elsewhere.

 

Can I borrow material from a member library in person?

Yes. Loan periods, fines, and other circulation policies for visiting patrons vary among these institutions; you are bound by the rules of the library from which you borrow. Before you go to the other library, contact that library. Contact information, hours, etc. are usually available on each library's Web page. Link to the ConnectNY page (  ConnectNY libraries' Web pages.), then check under "Participating Libraries" for a specific institution.

 

May I renew material borrowed through ConnectNY?

One additional 42-day loan renewal may be requested if other users have not reserved the item or it has not been recalled by the lending library.

If you already renewed the book once or it has been recalled, but you still need it, return the ConnectNY copy you have and request the book through ILLiad (with a note stating that you're returning the ConnectNY book). Siena's Interlibrary Loan Department will try to get the book for you elsewhere.

 

How many ConnectNY requests can be made?

Borrowing limits are set at 50.

 

How do I check on my ConnectNY request?

Borrowers may monitor the status of ConnectNY requests in the 'View Your Record' option on CYRIL. Items whose status appears as 'RECVD' are ready for pickup. See a librarian at the Reference Desk or the Circulation Desk staff if you need help.

 

How can I cancel a ConnectNY request?

A ConnectNY request can be cancelled in the 'View Your Record' option of CYRIL under "Held Items." If an item still has a "REQUESTED" status, it may be cancelled. See the Circulation Desk staff if you need help.

 

Where can I get more information about ConnectNY?

For additional information about searching, borrowing, renewing and other ConnectNY policies, please contact the Interlibrary Loan Department (sienalibrary@siena.edu or 518-783-2518)  

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